Privacy Policy
Last updated: 02/02/2026
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site and services.
By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
1.1 Information You Provide Directly
- Contact details: name, email address, phone number, billing and shipping address.
- Account information: username, password, profile details (if you create an account).
- Order information: products purchased, payment method (masked details), order history.
- Communication: messages, emails, reviews, feedback, and queries you send to us.
1.2 Information Collected Automatically
When you visit the Site, we may automatically collect:
- IP address, browser type, device type, operating system;
- Pages visited, time spent, links clicked, referring shoppers art/www.shoppersart.in;
- Approximate location (city, country) based on IP.
This information is usually collected through cookies and similar technologies.
1.3 Payment Information
Payments are processed by third‑party payment gateways (e.g., Bank Transfer, Credit/Debit Cards, UPI).
We do not store your full card details. Payment gateways may store and process your payment data in accordance with their own privacy policies and applicable laws.
2. How We Use Your Information
We use your information for purposes including:
- To provide and manage our services:
- Process and fulfil your orders;
- Deliver products and services;
- Manage your account and order history.
- To communicate with you:
- Send order confirmations, updates, and delivery information;
- Respond to your queries, requests, or complaints;
- Send important service or policy updates.
- For marketing (where permitted):
- Send you offers, newsletters, and promotions about our products;
- Show you personalised content and recommendations.
- For analytics and improvement:
- Analyse Site usage and performance;
- Improve our products, services, website, and user experience.
- For legal and security purposes:
- Detect and prevent fraud or misuse;
- Comply with legal obligations under Indian law;
- Enforce our Terms and Conditions.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences (e.g., language, cart items);
- Keep you logged in;
- Analyse traffic and Site usage;
- Improve performance and user experience;
- Show relevant ads (if applicable).
You can manage or disable cookies in your browser settings, but some features of the Site may not function properly if cookies are disabled.
4. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information with:
- Service providers:
- Payment gateways;
- Courier and logistics partners;
- IT, hosting, analytics, and marketing service providers.
They are allowed to use your data only to perform services for us.
- Legal and regulatory authorities:
- When required by law, court order, or government authority;
- To protect our rights, property, or safety, or that of our customers or others.
- Business transfers:
- In connection with a merger, acquisition, sale of assets, or restructuring, your information may be transferred, subject to the same or similar privacy protections.
5. Marketing Communications
With your consent (where required), we may send you:
- Promotional emails, SMS, WhatsApp messages, or notifications about offers and new products.
You can opt out of marketing communications at any time by:
- Clicking the “unsubscribe” link in emails (if available), or
- Contacting us at shoppersar@gmail.com with your request.
Even if you opt out of marketing, we may still send you non‑promotional messages about your orders, account, or important updates.
6. Data Retention
We keep your personal information for as long as necessary to:
- Fulfil the purposes described in this Policy;
- Provide services and support;
- Comply with legal, accounting, and regulatory obligations;
- Resolve disputes and enforce our agreements.
When information is no longer required, we may delete, anonymise, or securely store it as per applicable law.
7. Data Security
We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration.
However, no method of transmission or storage over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
You are responsible for:
- Keeping your account password and login details confidential;
- Logging out from your account after use, especially on shared devices.
8. Your Rights and Choices
Subject to applicable Indian law, you may have the right to:
- Access: request a copy of the personal information we hold about you;
- Correction: request correction or updating of inaccurate or incomplete information;
- Deletion: request deletion of certain information, subject to legal and business requirements;
- Restriction/Objection: object to or restrict certain processing, such as direct marketing.
To exercise these rights, contact us at shoppersar@gmail.com. We may need to verify your identity before responding.
9. Children’s Privacy
Our Site is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18.
If you believe that a child has provided us with personal information, please contact us at shoppersar@gmail.com, and we will take steps to delete such information as required by law.
10. Third‑Party Links
Our Site may contain links to third‑party websites or services. We are not responsible for:
- The privacy practices, content, or policies of those websites or services.
You should review the privacy policies of any third‑party sites you visit or services you use.
11. International Data Transfers
Our service providers or servers may be located outside India. In such cases, your information may be transferred to and processed in other countries, which may have different data protection laws.
We will take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated Policy will be posted on this page with the “02-02-2026” date.
Your continued use of the Site after changes are posted will signify your acceptance of the revised Policy. Please review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Shoppers Art
Address: Uttam Nagar, Delhi- 110059, India
Email: shoppersar@gmail.com
Phone: 9821403795